Customer Features

Here's what your customers will get out of the app

The app is designed for use before and after booking - it has a useful set of features which potential customers will find useful as well as some great content and features once yoru customers sign in to the app.

Homescreen

  • All the latest info at a glance
  • Booking and chalet details
  • Driver request
  • Host info
  • Live weather
  • Latest webcam image
  • Live lift status
  • Live snow conditions
  • Useful for potential customers as well as existing ones!

Your Trip

  • Available after signing in with booking details
  • Details of the trip
  • Chalet details
  • Dietry requirements
  • Host information

Request screens

  • Available for Lift Passes, Ski Hire, Ski School and Transfers
  • Makes life much easier for your customers
  • The app shows their booked extras or allows them to request them
  • Can also lead to an affiliate linked website

Piste Map

  • Interactive pistemap - the most advanced app pistemap available!
  • Shows your location on the pistemap (very useful feature!)
  • Includes live lift statuses
  • Also includes mountain restaurants with links to call and book
  • Webcams are on there too

Resort Info

  • Shows useful info about the resort
  • Your chalets - show off all your chalets!
  • Includes bars, resort restaurants, mountain restaurants, ski essentials (ski hire/school etc) and resort essentials (banks, supermarkets, pharmacy etc)
  • User can toggle between list view and map view
  • Can include a tip from your staff (eg "best bar in town!")

Chat

  • Real-time chat system for the booking
  • Your chalet staff or resort manager can join the chat
  • Your staff leave the chat after the guests have left the resort
  • Avoid handing out staff phone numbers for WhatsApp
  • UK management can also join the chat
  • Push notifications and emoji reactions give it a professional feel

Live info

  • All the latest resort info - essential before and during the guests' trip
  • Webcams - hi-res images from the resort including pinch/zoom
  • Lifts - the latest lift statuses
  • Weather - a 7 day weather forecast for the resort
  • Snow - snow depths and quality including date of the last snowfall
  • Avalanche - latest avalanche risk with full explanation

Driver request

  • If you provide a driver service you can make use of the Uber-style driver request
  • Your drivers use the same app to manage requests
  • GPS shows the drivers the current guest locations
  • No need to hand out driver phone numbers
  • Requests intellegently route to current drivers on duty
  • Praised by guests and staff alike ("a game-changer")

Push Notifications

  • Guests receive notifications to keep them up to date
  • You can send notifications from the portal to your guests
  • Chat and driver requests will also trigger notifications